2 years ago, DH and I hired a cleaner. She is a lovely lady who got made redundant as a cleaner from where I work when she reached retirement age, even though she didn't want to retire. She took on odd jobs after that, included cleaning for us 2.5 hours a week. We pay her what she asked plus petrol money.
Everything has always been fine - she normally does kitchen (not dishes, I do those night before), bathroom, hoovers living room and hall, mops on hard floors, and has a quick swish round the bedroom. No windows, skirting boards or anything.
But we recently moved house and she seems to be really struggling. The house was really filthy when we moved in, so we agreed she'd just do a couple of rooms till we got more sorted out, but she's not really doing those properly. Eg she was meant to do the bathroom last week but when I was doing some deep clean stuff in there today it was clear the bath hadn't been cleaned for a long time. I asked her to do the small loo 2 weeks ago and there are still mud stains on the paintwork. Other things, too.
She is the nicest, gentlest person and this job is helping her supplement her state pension. I feel like such a shit, but should I say something? Or let it go?