AIBU to complain about my section leader?

[livinginwonderland]

I work the evening shift at my job - 4.30-10pm. Legally, there are supposed to be two people minimum on per shift, to cover breaks and to make sure customers are served (I work in a supermarket).

Last night, and for two shifts last week, I was on my own. I had no cover for breaks and I didn't manage to get everything done because obviously I had no help. I also have a back problem (which they know about) which means that all the work I have to do (it can be quite physical) causes me problems by the end of a shift. I've tried to speak to my section leader but he ignores it and says I can cope on my own.

WIBU to put in a formal complaint before I start tonight? I am at the stage where I'm dreading going to work and the idea just makes me feel sick and upset, but I can't quit until I get another job. Help!

bump

Does the manager know there is only one person there?

Go to the next layer - Line Manager ? Otherwise your HR department

Your back problem is unfortunate but doesn't really come into it.

You shouldn't be working alone for health and safety reasons, and if you are meeting the public then it's a security issue as well.

Yes, put in a formal complaint.

LovesBeingWokenEveryNight

Yes, they do. I had three managers speak to last week when I was on my own and apologise, but they can't really do much to arrange cover at 6pm. I don't blame them, just can't do it on my own anymore.

*speak to me

You need to make this formal if nobody is prepared to do anything. Put a grievance in against your manager, citing every occasion you have worked alone and each time you've raised it. Make sure you get a copy of the grievance procedure from HR so you understand what you need to do to raise it and how to appeal if you don't get the outcome you wanted.

Oh, and join a union! USDAW or GMB cover retail workers.