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tesco crap again

4 replies

sashh · 18/01/2013 18:09

Tesco due to deliver today. I half expected a call saying they couldn't deliver, but no message.

I logged on to see what was happening and my order said 'delivered', clearly it hadn't been.

Called customer service and apparently the duty manager has cancelled all deliveries.

It is no longer snowing here, the road was clear when I drove it this morning and again when I drove home (pass the town on the motorway).

Delivery slot was 2-4pm, so why couldn't they contact me?

OP posts:
manicbmc · 18/01/2013 18:14

That is crap. Make sure they haven't held on to your money for your undelivered shopping.

drivingmisspotty · 18/01/2013 18:48

It's happened a few times to me. One of the call centre staff told me that 'delivered' on the orders bit of website means nothing-it is displayed automatically on the day of delivery. If you make a fuss about inconvenience they may give you a voucher for £5 or £10 off. And yes it's a pain. I've noticed they allow you to rebook but then don't have any slots for the next few days!

Shutupanddrive · 18/01/2013 18:50

And they will have taken your money too, bastards Angry

diaimchlo · 18/01/2013 19:00

If they are like ASDA they will have kept your money!!!!!!!!!!

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