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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think Body Shop Special offer emails are a con.

3 replies

lloyds011 · 11/12/2012 09:32

So you get an email. It tells you you can get 50% off an order. Underneath this offer it also states "free delivery when you spend £30"
You place order which comes to more than £30 after discount but lo and behold you are charged delivery.
When you query it you are told you can only claim 1 special offer.
So whatr was the point of the free delivery one because who in their right mind which use that code when a 50% offer is available.
Know its trivial but I am cross AIBU

OP posts:
EverythingsDozy · 11/12/2012 10:57

The free delivery isn't normally a special offer, its normally something that most online shops do, you spend so much its free. If you think its deceptive (which I probably would as it stated this on the same email with no effort to correct the assumption) report it to trading standards. YANBU.

YouOldTinsellySlag · 11/12/2012 11:09

YANBU. Complain. I hate it when companies hide stuff in small print that nobody would ever see.

lloyds011 · 11/12/2012 12:08

I did complain and there reply was that you could only use one special offer. Never mind for the sake of £2 they have lost future business.

OP posts:
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