Need help re Argos please

[Dinosaurdrip]

Ordered a nursery furniture set from Argos with cot bed back in September. Arrived in October, so far so good. Go to put cot bed together today, box states cot bed inside just a cot. This would not be an issue as such if I hadn't bought a cot bed mattress.

Anyway I then look on Argos put in item number and it says just cot so I think I'm maybe going mad. Partner tweets Argos and they say they left voice mail to tell us there was a mis print and what we were receiving was just a cot. We have never received this voice mail. What can I do? What should they do to resolve this.

We now have a cot upstairs all put together with a too big mattress and a dd being induced next week.please help!

Just take it back to Argos and get a refund.

And yabu

They should replace it with a cotbed asap.

So should I take it back, will they accept it in store if it was home delivery only? Surely they should come and pick it up. It is 4 large boxes

There is no cot bed hell has, it never existed they are saying it was a misprint.

You want to return the whole set? Then call them and tell you want to return it as it was misdescribed, and they can pick it up.

Didn't it say anything in the instructions?

As long as the item isn't damaged at all they should accept it back instore with the receipt email but maybe call to check first.

You should get a refund but I doubt they will replace it unless its with a cot bed of the same value.

You should have checked it away back in October when you first received it. Could you get the mattress replaced instead now that the cot is built?

Problem solved, just spoke to them and they are going to refund the amount for the cot bed for their error so can put that towards a new mattress. Thanks for your help.