I've been on their sodding waiting list for yonks, then today I get an email that tells me 'Don't miss out. You are two steps away from receiving your exclusive Jack Wills Outlet Access. Step 1 - log in on the Jack Wills site; Step 2 - log in on the Jack Wills Outlet site.'
So I follow these two steps, expecting to receive my exclusive access. And it doesn't happen. So I email their customer services. Ha. They come back and tell me I'm stupid. They just meant I was being added to the waiting list. So I go back and say, your marketing is a bit misleading and I thought I was already on your waiting list. And they reply and say, no, you're still stupid, for the same reasons we said earlier!
So, I am complaining. To anyone and everyone that they are a bunch of over-priced, over-pompous shites who just work on being nobbish and charge you loads of money for the privilege. Wouldn't be arsed, but my girl loves this brand and I thought I'd be able to get her a couple of new things for a change, instead of everything being second hand off Ebay :(
I know, I should have better things to worry about, but this had really narked me today...