I ordered my children's Christmas presents from amazon about 6 weeks ago. I ordered from a seller that stated they would post next day, recorded delivery.
So ordered and paid, waited a week and nothing had arrived. Emailed and asked when I could expect my order as it should have been posted next day 1st class. They replied saying it had definately been posted that day, recorded delivery and that they could guarantee I would get it with in the next couple of days.
Fast forward to over a weeks time and it still hadn't arrived. I was worrying as this was my main present for my boys and id had to save up for it, so I emailed again asking for confirmation that it had been posted and saying that unless it was received in 3 days time I wanted a refund. I got a reply agai. Promising it would be posted etc
It arrived a week later.
The box was a bit battered but the items seem to work so I put them away and left negative feed back pretty much saying what I've said here. Long delays in posting, given incorrect information when emailing, damaged box.
I've had a few emails from the seller asking me to remove the negative feedback, which I replied to saying I'd rather not as I felt it was accurate.
And then tonight weeks later, I get a phone call from a mobile number asking me what my problem was and telling me to remove the feedback. He wasn't unpleasant on the phone but it was awkward and I felt put on the spot and pressured. I told him I had no Internet.
I'm uncomfortable with him having my phone number to be honest, and I don't see why I should remove the negative feedback and I'm not sure why they are do bothered all these weeks on. AIBU?