Visited this restaurant with my 2 children and mother. All i can say is that it was run like a cafe! I have been in many pizza express restaurants but none like this. The waitress took us to our table, well pointed gave us menus and left. My daughter wanted to sit in a booth so i went over and told the waitress that we would like to sit there and she said she would get the table cleared. Sat there for nearly 20 minutes when i actually moved the stuff onto another table myself! Had to put my hand up for someone to take our order as most of the staff were congregating and chatting around the cook area. Guy came over and took our order (didn't write it down), quite impressive i thought until he had to ask three times what drink we wanted, food etc etc. The staff were unfriendly, and i wasn't the only one's unhappy as a couple next to our table had obviously been waiting for ages to order! Very unimpressed. I think all the staff need re-training, especially in customer care! It wasn't even busy!