cutting a long story short
my drier "broke down" in August. First engineer came out on 17th August over the last 2 months the engineers have failed to turn up, called me too ill to work and a whole host of excuses.
Today the company send an engineer who "fixes" my drier in 2 seconds flat...it was a clip not in place where the main filter is that was stopping it from working.
WIBU to have blamed DP for not putting it back properly when in fact it was ME DS1