Please or to access all these features

Add post

Watch this thread

Save thread

Start a new thread

Flip thread

Hide thread

My feed

Active Unanswered threads

Getting started FAQ's

Unanswered threads Acronyms Talk guidelines

Hide shortcut buttons

Talk

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Flip

Original poster

To leave neg feedback?

25 replies

pinkyp · 12/09/2011 00:10

Bought some baby clothes from eBay. Description said "very good clean condition and have been boiled washed". When I picked them up the woman was nice etc but when I got them home they had big faint orange stains on the front of a couple of them. They only cost £1.09 for 3 pairs of pj's. Aibu to leave neg? If she hadn't put "very good clean condition" then I don't think I would of done.

OP posts:

Alambil · 12/09/2011 00:12

leave neutral - she may not have noticed them if they were feint

FabbyChic · 12/09/2011 00:13

Why didnt you inspect them before you took them away? You should have.

If you feel a neg is warranted leave a neg, I can never understand why people sell dirty clothes.

BahHumPug · 12/09/2011 00:14

For £1.09 I think you should call it quits, to be honest. That's still a good bargain for 3 pairs that are slightly stained, and she genuinely might not have noticed.

Takitezee · 12/09/2011 00:17

You should never leave a negative without contacting the seller and giving them an opportunity to resolve the matter first.

Original poster

pinkyp · 12/09/2011 00:18

It's easily noticeable not bright but you wouldn't get away with wearing them without noticing them - the seller must of noticed them surely. They weren't dirty just stained but def not 'very good' condition. So neutral?

OP posts:

Original poster

pinkyp · 12/09/2011 00:20

I might just leave it, just a little annoyed, I never write very good condition unless it is very good

OP posts:

doublestandard · 12/09/2011 00:20

Contact the seller

Alambil · 12/09/2011 00:21

maybe her child has outgrown them a long time ago and so the "condition" means not bobbly/moth eaten rather than "never been near spaghetti"

who can say - contact her and ask for a refund if you want, but for a quid, I'd just roll my eyes and leave it at that

browneyesblue · 12/09/2011 00:23

I would never leave negative feedback without raising the issue with the seller first - it gives the seller the chance to put things right.

That said, if it was a genuine oversight I would probably just not leave feedback at all, or leave neutral feedback. It would depend on the response and/or whether the seller had recieved feedback for similar in the past. For example, if they had a history of selling stained clothing, then I'd add my negative to the list.

Nibledbyducks · 12/09/2011 01:13

I tend to go with contacting the seller and telling them the issue, and then informing them that I on't be leaving feedback. The feedback system is so hard on sellers now that even one neutral can wreck the account, and for the amount of money involved it doesn't seem worth it.

izzywhizzyletsgetbusy · 12/09/2011 01:48

Negative feedback for £1.09??!! And the seller allowed you to collect? WTF. One of the many reasons why I'd never sell on eBay.

It seems to me that you've only got yourself to blame because you didn't properly examine the items before you paid for them.

f the pjs can't be worn, you've bought the equivalent of 6 large-ish dusters and, with the price of cleaning cloths these days, they're a bargain for £1.09.

If you can't bring yourself to leave postive feedback don't leave any, but if you intend to use the pjs for the purpose for which they are intended it would be extremely churlish of you not to give the seller a positive recommendation.

Original poster

pinkyp · 12/09/2011 07:22

Why would I check them at the door? If she had posted I wouldn't of checked until they had got here. I collected as the items were local and she was charging alot for postage. I wouldn't be half as annoyed if she had wrote 'worn' then you can get away with it, I'm not rich so o look on eBay to save money

OP posts:

LoveBeingAMummyAgain · 12/09/2011 07:27

Must admit I don't check things like this at the door when collecting, but big stuff like draws etc yes (well dh does not sure I could collect draws or a playhouse etc )

ChocolateTeacup · 12/09/2011 07:31

YABU, just don't leave any feedback if it is that much of a problem and in future, just go for brand new items

exoticfruits · 12/09/2011 07:32

If I have someone collect I ask them to check and see if they are happy before they take them.
If she is local you could just pop back and ask for a refund. For £1.09 I would just use them as cloths and put it down to experience and not leave any feedback.

OhdearNigel · 12/09/2011 09:26

Jeez, why not just email her and ask her to refund you the 18p you paid for them ?

This is precisely why I no longer sell on ebay - someone left me negative feedback on a sleepsuit I included FOR FREE in the bundle of baby clothes she bought.

If you want immaculate clothing, buy it new.

oldraver · 12/09/2011 09:35

For £1.09 I wouldn't bother. You could maybe message her and say they had stains and wouldn't be leaving feedback but even that seems too much effort for the amount.

On the whole I have had good dealings on Ebay and the odd items that I thought were not up to scratch just didnt leave feedback for.

FWIW. I wouldn't of bought any items described as 'boiled washed' as few fabrics can stand this nowadys

slippy · 12/09/2011 09:57

Is seller new to ebay? Someone recently left me neg feedback on the second item I've ever sold because of my description of the item. It can take time to get used to ebay and as others have said she maybe hadn't noticed the stain.

Either contact her about it or leave a neutral in respect of the price you paid.

OhdearNigel - I feel your pain grrrr.....

squeakytoy · 12/09/2011 10:02

For £1.09 I would be just happy to have got such a good bargain. The whole idea of collecting from a seller is that you check the item before you hand the cash over.

EricNorthmansMistress · 12/09/2011 10:29

They cost you a quid. They were practically free. Stick them in some bleach and move on.

Original poster

pinkyp · 12/09/2011 15:39

So if I had paid more then I would of been ok to leave neg but because it's only £1.09 then it's ok to lie on description? Right ok then. I haven't left feedback at all as she doesnt deserve positive but neg might b too harsh.

OP posts:

LilQueenie · 12/09/2011 16:33

doesnt matter about the cost however your time was taken up by going to collect them. Pick up items are supposed to be checked first and if not happy you dont have to carry out the sale. No point leaving a neg either unless you contact seller first. Ebay have a new rule that a neg wont affect the seller or something until contact has been made first.

Insomnia11 · 12/09/2011 16:48

She hasn't lied. Stained doesn't mean dirty.

DD2 wears some jeans that still have a blob of red food colouring on the leg from when DD1 wore them at pre-school. They's aren't dirty. Well, not until she's worn them for five minutes anyway.

halcyondays · 12/09/2011 17:05

I probably just wouldn't leave any feedback and wouldn't buy anything from her again. If the stains are noticeable, then she shouldn't have said "very good clean condition" an honest seller will mention any marks or stains in their description. The fact that they were cheap is irrelevant, it's an auction, they could have gone for more.

Original poster

pinkyp · 13/09/2011 00:17

They weren't dirty, they were stained which to me isn't very good condition the clean bit was right I think, they didn't smell freshly washed but didn't look or smell dirty either. I looked in the bag to check my items were there but didn't expect them all individually.

OP posts:

Flip

Swipe left for the next trending thread