Spent over £1000 online at Ikea plus a delivery charge for them to deliver new wardrobes and chest of drawers. Am 31 wks pregnant and have waited in all day for them to arrive with a 19mth old wanting to play outside. When delivery truck finaly arrives the driver parks up and hands me delivery notice - I ask sweetly if he wouldn't mind taking boxes upstairs as obv I can't lift them when he suddenly decides that he can't leave the truck in our street as cars can't get by (they could easily!!!) but when I suggested he park two doors down he replied that he couldn't deliver today and would have to come back.
He was parked outside my house and refused to offload my goods!!!! Needless to say I was fuming. Called Ikea and they said it was my fault for not telling them i live in a residential strt. BUT HE WAS ALREADY PARKED FFS!!!! The earliest delivery time they cld rearrange was for June 14th - 3 weeks away. I spoke to the manager to complain - nothing - when I asked how do I make a formal complaint I was told I had to e-mail them.
Somehow that isn't satisfying this burning hatred I have for the store,it's management and those bs delivery drivers who I am sure p***d off early to the pub...any suggestions how to quell the rage and get my own back?