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Share your dilemmas and get honest opinions from other Mumsnetters.

my new dyson from Sainsburys

5 replies

dmo · 13/04/2011 23:36

gutted Sad
went on offers of the day this morning and sainsburys were selling a dyson with 70% off the price Smile
so i purchased one for the grand price of £71 so happy phoned dh

Sainsburys called at 3pm to say there has been a online fault and they cannot sell me the dyson for that much so my order has been cancelled and my money will be back into my bank in 3 days

they said it was meant to be £70 off not 70% off

OP posts:
YouaretooniceNOT · 13/04/2011 23:54

Is that legal tis the first question that comes to my empty head mind?

mrsjaja · 13/04/2011 23:54

Dont you hate it when that happens????

KnickersOnOnesHead · 13/04/2011 23:55

Surely you must of known it wasn't 70% off though?!

dmo · 14/04/2011 08:24

no i didnt knickers just thought it was a limited offer as it sold out in 10 mins

yes its legal its not a sale until you get a confirmation email to say its on its way

OP posts:
Jude89 · 14/04/2011 08:45

As long as they change it when you bring it to their attention its legal, normally they do offer it at the lower price, but something that expensive I guess they won't. I would send a letter outlining how disappointed you were and how inconvenient having £71 out of your account for 3 days was. They'll probably send you some good will vouchers.

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