AIBU?
Yo think Sainsbury's do this on purpose.
FATFATFATTY · 06/04/2011 13:43
Do not fully refund all items returned from substitutions on online shop.
Then IF you notice give a voucher which, if you amend your shopping, is then removed.
I am so mad, only recently realised need to check refunds were accurate, hadn't realised how often thet aren't.
Have just realised today that the vouchers were removed every time I amended a shop.
I have deleted lots and some are expired.
Damn! Damn! Damn!
I am sure it is a profit making scheme.
I am financially incompetent and not good at checking up as have very bad baby brain.
Firkytoodle · 06/04/2011 18:15
And on the self-service and machines (incl scan and go) they don't automatically take off any special offers e.g. 3 for 2 etc. You have to go through to the pay screen and select back in order to re-adjust your bill. Last time my bill went from £58 to £46. Wonder how much they make through people not realising this.
StrawberriesAndScream · 06/04/2011 19:46
This reply has been deleted
Message withdrawn at poster's request.
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