Just after some advice. I have been informed the local authority cannot 'locate my file' I know I have one because I have seen it before when I was very young but needed to double check some details which have since come to light. How should I progress now? I am upset that it is somehow ok with them to lose the only copy of important documents. I have met other people whom this has happened to, infact it seems fairly commonplace that files are mislaid. Has this happened to anyone? What did you do? Any ideas as to how I should progress things?