Hi all,
I applied for my NHS pension in August, and apart from an email from them a few days later confirming that they had received my documents, I heard nothing else from them for over a month.
I saw on their website that they aim to pay your first pension payment within 30 calendar days of the date they receive your application. As it had already been longer than that since I last heard from them, I decided to send them an email to check on the progress of my application.
A few days later I received an email which didn’t answer my question - they basically just copied and pasted the information from their website saying they aim to process new claims within 30 calendar days (it had already been longer than that since they received my application, which is why I was emailing them), and that despite them having a new computer system installed in August which has caused some delays, in September 95% of new pension claims were paid within 30 calendar days (not much consolation to me when I’m apparently one of the 5% whose claim hasn’t been paid!)
So I was just wondering, is anyone else currently experiencing a delay in their NHS pension claim being processed? Or if you have recently started receiving your NHS pension, how long did you have to wait for it?