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Laser printer has gone on strike! Samsung ML-2165W

3 replies

bananaskin123 · 12/12/2025 08:34

Just wondering if anyone has any ideas how I can get it back in action. We had a planned electricity power cut a couple of days ago and when I tried to print last night I got nothing. Looked on Youtube and followed instructions to try and restart, lights worked and some technical stuff appeared. I've plugged and unplugged multiple times including the PC. This has happened before but I think I restarted it following a really simple link but can't find that now. Anyone any tips so I can give it one last chance. A new printer is not at the top of my santa wishlist!

OP posts:
Bungle2168 · 12/12/2025 08:40

Turn the printer off, unplug it and remove the paper. Check for paper jams. Remove and re-insert the toner cartridge.

On the computer, download the latest drivers from the manufacturer’s website. Uninstall the old ones. Follow the usual setup process.

Somersetbaker · 12/12/2025 09:03

If it's connected to the pc using your wifi, it's forgotten its ip address. delete it from your pc, then let the pc rediscover it. Or log into the router, it should tell you if it can see the printer and what address it has, then edit the settings on your pc. The router address should be on a sticker, it will be something like 192.168.1.255, type that number into your browser to see what the router is doing.

HowardTJMoon · 12/12/2025 10:24

What has the "some technical stuff" that appeared?

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