Morrisons grocery shop, due in an hour, still processing?

[Wynndolynne]

I ordered some Christmas confectionery that was on offer a few days ago (but is now full price but it says you pay the price at time of order)
Im due to pick it up in an hour but I still haven't recieved an email with my reciept and my account says they are still processing my order.

Its a bit of a drive away and I really don't want to go all the way there if they don't have the item in stock (its basically all £5.50 Ferrero roche chocolates!)

Is it normal to not have a reciept an hour before? I've not used them before and Tesco always send it hours beforehand

Yes. Mine is due to be delivered anytime and I just recieved the list. Especially with the early morning slots.

Have you got confirmation that you placed the order,? As in, can you see your basket with those items in it?

Yes I can see my order in my account.

15 mins and still says preparing

That's really odd.
Have you been able to collect it yet?

I use Morrisons and its really normal, only ever receive a click and collect link the second my collection hour starts. Usually as I’m driving to the store actually. I assume it’s an automated message.. With delivery is usually get an email 1-2 hours beforehand unless it’s very early then it can be really last minute .