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Joseph Joseph - out of business?

2 replies

Buggabootwo · 30/10/2025 17:42

Does anyone know if Joseph Joseph are going bust? I have an order in with them which has been part delivered and nothing on the rest. There is no response from their customer service email or web link and no phone number to call. A quick look at Trustpilot suggests that I am one of crowd and a lot of people are waiting on deliveries or order queries.

Annoyingly my credit card won’t do a chargeback because I have received part of the order. Unfortunately I have received a roll of big bags, but not the bin.

OP posts:
user593 · 30/10/2025 17:44

I just received a large order of coat hangers from them about a week ago. No issues at all.

Buggabootwo · 30/10/2025 18:36

Hmm, maybe they have just deployed AI for customer service and it’s going horribly wrong? It does look like there are a lot of complaints about the same problem.

OP posts:
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