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Tumble dryer safety issue - stop notice

1 reply

not4profit · 20/10/2025 09:47

On Saturday I received a letter dated 9/10 from Haier/Hoover/Candy informing me of a safety issue and telling me to unplug my dryer.

A quick google this morning found that it was originally issued in May and then another one issued on 1 August when previous repairs were found inadequate. Despite having an extended warranty since purchase (which coincidentally I cancelled about 3 weeks ago), it can't be reasonable that the first I am hearing about this is 18 October?

Has anyone else been affected, and how long did it take for the repair to be carried out? I called today and they can give me no information on how long it will be.

OP posts:
RomanyAbbey · 20/10/2025 11:23

Not affected this time, but we were about eight years ago when the same thing happened with Whirlpool/Zanussi (and I think also Hoover?).

We had the option of repair, or replacement at a vast discount.

We took the replacement as the original machine was ancient anyway. It started smoking after three months.

We stick to other brands now…

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