Just wondering whether anyone here has any experience with the support worker service at Leeds Uni. My daughter has ASD and significant mental health problems, and has just started first year - living in student accommodation. She has been given DSA support towards a 1:1 study skills / mentor support worker. However the uni has so far been unable to assign anyone to her, which is difficult because she needs help as she adjusts. Being essentially 'on her own' has meant that she has gone from relatively stable mentally to really struggling with anxiety and severe low mood.
Any thoughts on how I might be able to move things forward at uni/ alternatives that might be available to her? She has good NHS mental health service support locally (at home, London) - the main issues are around navigating student life including settling academically...