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M&S Click&Collect ... forgot to change the collection point .

3 replies

70isaLimitNotaTarget · 07/09/2025 01:07

Long story short .
Before the hacking and closing of online orders I had ordered some clothes on M&S C&C to pick up where I was at the time

Three bloody hours drive away .

I forgot to change my selected store Hmm and now I cannot amend .

Do I just not collect and it;ll get refunded ? I have seen something I;m sure about having 1- 14 days to pick up .

I am kicking myself now .

OP posts:
Nellietheelephont · 07/09/2025 01:16

If you don’t collect it will be returned and you’ll get a refund eventually!

31stAugust2025 · 07/09/2025 06:31

Yeah you'll just get a refund at the end of the collection window which they may extend a couple of days but it'll go back to your payment method eventually.

70isaLimitNotaTarget · 07/09/2025 09:36

Ah , thank you both.
Luckily it's an item they have in stock regularly so if I don't re-order them before the refund I can wait a while .

OP posts:
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