Hi I sent a package to my dd a month ago & it hasn't arrived. Normal 2nd class delivery. Post Office told me to make a claim online but the form is asking for receipts for the goods. In the package were new Next jeans that cost £15 and a charger cable for her cordless vac which would cost around £25 to replace.
There's no way I can provide a receipt for the charger as I bought it with the vac. I don't have an actual receipt for the jeans but I do have a credit card statement for £40 as I bought other things with the jeans. I could provide this & just claim for the jeans as £40 is what the total would come to anyway if that makes sense but I don't want to get into trouble for making a fraudulent claim. Or should I just put the claim in without any receipts? Thanks