Seller has messaged, she knows that she has mixed up two parcels as her other buyer has been in touch to say she has received the wrong one
My parcel hasn't arrived yet. Tracking says it should be delivered today, before 16.30. It hasn't arrived yet.
Seller has sent me her address to return the parcel to her.
I'm not sure what the correct procedure is or what options I have.
Do I have to pay the postage to send it back to her, or does she pay?
To make matters worse I go on holiday in two days.
Any advice appreciated.