Airpods - dog has chewed one

[Toomanydogwalks]

The dog has chewed one of DDs AirPods.
Any top tips about how to get a replacement one?
Customer service is terrible and online there’s a big tax bill - what’s that all about?

I don’t think it’s a customer service issue tbh. You just have to buy replacement ones, surely?

Yep, trying to buy a replacement online, just wondering why there is an added tax bill to a uk domain website.