Sainsburys delivery payment keeps failing?

[SlothBearSocks]

Every now and again our Sainsbury’s online food delivery payment fails for some reason and we have to ring a number in the morning to re make the payment, which generally goes through OK.

Annoyingly half the time our delivery then doesn't appear and I have to ring up again to get them to deliver in a later time slot!

Does this happen to anyone else?

Never happened to me, although I have heard about it. What payment method are you using?

I think I use Amex and they allow me to set it to approve certain merchants. If not Amex, it's Mastercard, but again, no issues.

Same here. My card provider has a security limit. If the shop goes over that I have to do a security check. Sometimes when I order online the total comes to just under the limit so the security check doesn’t trigger, but after they pick the items it comes to just over. Then I get the email saying the payment has failed and I need to call.

That's so frustrating! Will your provider not increase the limit for Sainsbury's? May I ask what your limit is? I tend to spend between £100 - £150 without any issues.

Good question - I’ve not asked tbh as normally our shop is over the limit anyway. Through extensive research 🤣 and trial and error I’ve worked out my limit with Sainsbury’s is £85. It’s annoying, especially as it’s a Sainsbury’s cc I use to pay!

Interesting, we are using a sainsburys credit card too! And our total today was £86!!