M and S. Can I return clothes I bought online yet?

[Sunnyglowdays]

I’ve tried to search the internet for the answer but I can’t find it. Can I return some clothes I bought online yet?

Yes through most normal returns routes. To stores, via Post Office but not via Foodhall stores only. Refunds are taking slightly longer as they are still dealing with a lot of orders they cancelled.

Thank you.

I did this last week despite my order still showing as not collected online (I’d collected the week before). The woman at the till was able to do it as long as I had my order number.