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Bloody eBay deleting my account! Why?!

8 replies

MaltipooMama · 20/03/2025 15:00

God this has taken up so much of my time yesterday and today and I’m ready to explode! I’ve had an eBay account for 10+ years. Bought bits and bobs here and there over the years and yesterday I thought I’d have a massive clear out of my son’s baby clothes, took photos for 20+ piles of different batches and tried to sell them, first time of trying to sell.

Anyway I went through half the process for the first ad and then got an email to say my account had been temporarily suspended, went into my account to explore the help settings and shortly after got another email saying it’s been permanently suspended because of activity that is putting the eBay community at risk! As well as kindly letting me know that any future accounts I set up will also be suspended!

So after bloody ages of using that mind numbing chatbot I finally got through to the bit where you can contact an agent, and sent an email to their “customer services” email address but I keep getting the same automated AI responses back, letting me know again that I am apparently putting the eBay community at risk! I’ve gone through the customer services email channel twice now and have had the same AI shit response both times. Please can someone help me!!

OP posts:
mindutopia · 20/03/2025 17:58

Yes, this happened to me. Apparently, it’s quite common. I’ve never even sold anything, only bought maybe 10 things over about 10 years at that point. From what could see, there was nothing odd about any account activity or with my bank account. I did try to restore my account but they were relentless with threatening emails. I have never used eBay again and this was probably 6 years ago. There’s so many better selling platforms now anyway.

WhoTookTheTeaspoons · 20/03/2025 19:43

I was a very occasional user of Ebay up until about three years ago. I put an item up for sale on there, a perfectly normal thing, not doing anything that I was aware of that broke any rules and got a sudden and irreversible ban for life. That ban includes all members of my household apparently 🤔

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DrFoxtrot · 20/03/2025 20:32

My eBay account was permanently suspended due to my PayPal being linked at some point in the past to my XH, and he had, more recently, behaved badly on eBay. So not married or linked for 10 years but my account was ended. They said I could change my PayPal but bollocks to them.

DrFoxtrot · 20/03/2025 20:33

@WhoTookTheTeaspoonsthey seem to like linking people and banning them too!

BurgundyZero · 20/03/2025 20:36

Since the new fees have come in for buyers, I never go on ebay anymore to browse. Selling is just a nightmare now as they don't even pay you without I think proof of delivery. Hopefully someone can suggest a better platform for you to sell the baby things

PassingStranger · 20/03/2025 20:39

I can only buy now but not sell. Once they ban you there is no going back... They won't discuss it with you either. Don't waste time trying to sort it you won't.

DrFoxtrot · 20/03/2025 20:42

It is absolutely mind numbing trying to reason with them so I recommend forgetting eBay completely.

Bloody eBay deleting my account! Why?!
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