anyone tried to cancel spurious Audible account?

[leafybrew]

currently on hold and losing the will...

2 lots of £7.99 out of my bank visa card and left audible in 2021

What do you mean by spurious? I cancel and reinstate my audible subscription regularly with no problems.

Me too. I'm not understanding the problem here.

The problem is I didnt reinstate it and they have charged me 2 monthly payments. I cant cancel my membership as I'm not a member.

Its spurious as its an extra I didnt ask for

spurious
/ˈspjʊərɪəs/

adjective

not being what it purports to be; false or fake.
DOES this help??

Just spend 40 mins on phone to be told they can't cancel it as I can't provide the email address the account is linked to

Yes - it feels very Kafkaesque - yeah look that one up

I suspect we both cross posted with your second post as your OP was not clear.

But given your attitude, I’m not inclined to help further.

Okay.

I very much doubt you could ‘help’ 🥴 but thanks for the update on my attitude.

I was actually thinking someone else may have had the same experience as it seems due to a glitch in their system. I will have to phone Barclaycard tomorrow to cancel it that way.

Go on your bank.account and cancel dd. How did it get linked to your bank account anyway if its not yours?

Presumably OP wants a refund too though.

OP has it been done via your Amazon account by any chance?

I cancelled it in 2021.

I have no active Audible account- they just started taking money off my Barclaycard.

Definitely want a refund. It’s frustrating as Audible UK are unable to explain or reassure that it won’t happen again.