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Original poster

Absolutely kicking myself... Damaged Ipad.

11 replies

Elderflower14 · 05/05/2023 05:20

Ds2 is autistic and dyspraxic. (He doesn't live with me) He had a new Ipad bought for him by my Mum last year when his old one developed a bulge in the battery. I carefully took out insurance which was sent to me. I signed it and sent it back...
Last night he knocked water onto it and rang me and woke me up to tell me.
I've checked the insurance and accidental damage isn't covered. I can't afford to buy a new one and I'm not sure Mum can. He has contents insurance but that will take ages to sort out and he needs another one straight away as its his main way of communicating! I wish I had checked the insurance before I signed the documents..

OP posts:

LoveSick64 · 05/05/2023 05:29

Is it worth going to a computer shop, some of the smaller independent ones can fix a lot of damaged devices fora small fee.

spotddog · 05/05/2023 05:47

Is there an iSmart shop in your area? They specialise in repairing phones and most likely can fix iPads.
Or go to an Apple Store and speak to staff. They are very helpful and understanding.

Original poster

Elderflower14 · 05/05/2023 05:56

I'm going to ring Curry's as soon as they open and see what they say... I've rung a work colleague and she's going to cover my shift... Feeling very tired now.

OP posts:

SayOrPay · 05/05/2023 06:02

First of all don't use it/ turn it on off/ use buttons until you can get it seen or at least 24 hours. Wrap it in kitchen paper and put it in a bag of rice.

90yomakeuproom · 05/05/2023 06:06

You don't want curry's. You want a small independent computer or phone shop.

00100001 · 05/05/2023 06:13

Go to the little phone repair shop type places. Currys will do nothing.

Original poster

Elderflower14 · 05/05/2023 06:26

Curry's is where I bought it from.. Thanks for the replies..

OP posts:

fruitpastille · 05/05/2023 06:33

Apple store are really good if you can get to one. You will need his apple ID.

JustKeepSlimming · 05/05/2023 07:18

If it's just water it may well be ok when it dries out. As others have said, put it in a bag of rice until you can get someone to look at it; don't press any buttons on it in the meantime. I agree that a small place is probably better than Currys, but you might as well start at Currys if you bought it there.

IPads are fairly waterproof, in my experience - has he actually seen that it's not working? Or did he just spill water on it and then assume it was broken?

If you do need to replace it, can you afford a secondhand one? Or a secondhand Android?

SiblingFights · 05/05/2023 07:34

Yeah don't go to Currys. They won't do anything. The warranty won't cover accidental damage.

A little phone repair place is your best option, put in rice until you get it there.

Jellycatspyjamas · 05/05/2023 08:09

Also check your home insurance, mine covers accidental damage to electrics.

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