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EDF - Email Address for Customer Service

3 replies

Leeds2 · 27/04/2023 17:40

I have an issue which needs resolving, but can't find any email contact details on their website, and wondered if anyone could help?
I have phoned twice, once over two weeks ago and was told they would get back to me within two days, and once this morning when I was told that they would ring back within the hour. Neither did. Also tried the Chat Bot by text on Sunday, which promised a response within 12 hours. 24 hours later, I received a response saying they were very busy. Since then nothing!

OP posts:
MyLifeIsFullOfLemons · 27/04/2023 17:44

It’s in the middle of this info below.

EDF's customer service team is on 0333 200 5100 (Monday to Friday 8am to 6pm and Saturday 8am to 2pm). Alternatively, you can email [email protected] or write to FREEPOST: EDF Energy – Plymouth.

Leeds2 · 27/04/2023 18:25

MyLifeIsFullOfLemons · 27/04/2023 17:44

It’s in the middle of this info below.

EDF's customer service team is on 0333 200 5100 (Monday to Friday 8am to 6pm and Saturday 8am to 2pm). Alternatively, you can email [email protected] or write to FREEPOST: EDF Energy – Plymouth.

Thank you!!

OP posts:
Association · 13/07/2023 19:18

Has the government brought out a replacement to the 32p grant or are you still working on the 32p Gov discount

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