Anyone else have a 2nd/duplicate DD taken from their account today from BT ?

[bizzey]

DD went out a few days ago
Today it went out again .

They sent me text and it is on there website so looks like big mistake ,not just mine.

They said they will pay it back ....
But it has completely messed up my money for the weekend .

Anyone else ?

Call your bank and ask for a Chargeback. Explain what has happened. They will see the same amount has been taken twice and should be able to reverse it.

I would be tempted to see if you can put a temporary hold on DD to BT until they sort it out