I placed a Nando’s order earlier for delivery within approx 20 minutes. It then took an hour to be collected (the restaurant had closed during that time). The delivery rider was en route and got close to our road, then the order was cancelled and refunded. Just wondering what could lead to the rider cancelling the order once they collect the food?
I almost expected the order was going to be cancelled if the rider reported the restaurant was closed and couldn’t collect it. But in this case they got the food and were close to delivering it.