How to contact DPD?

[LindorDoubleChoc]

I can't find a way to get through to this delivery company!

I've been tracking a package I ordered to be sent to a relative that has been delayed. It's been dispatched. Only just realised that I put the wrong postcode on the address (d'oh) so I want to contact them to say what the correct postcode is.

But I can't speak to them - just get a recorded message when I ring - and I can't see a way to message on a website.

Any ideas?

I used this email:

[email protected]

Even if it is relevant only to my area, they should be able to pass it on.

I am so livid with them, I might just start my own thread… 😡

They do have a chat function and WhatsApp on their website but when I tried the other day I just got a standard response and nothing further (they'd ignored my safe place request and left the parcel in full view when we were away)

I usually manage to get through to them on the phone. But on NYE I wouldn't be surprised if they are short staffed. They are also just shit.

My only advice would be to download the DPD app. You can usually designate a different delivery address via the app.

I've got the DPD app and it shows the delivery address, gives me options to change delivery or call/chat, although the chat seems to be automated, as when I tried to find out if there were any options for collecting my recipe box that got stuck at the depot at Christmas it just came up with standard responses

Yes, I should add that the chat function got ignored, as did the phone. This was well before NYE.
They are shit.