How do Holland and Barratt keep going?!

[singleandwingingit]

I replied to a similar thread on here weeks back re Boots and their terrible glitchy website and app.

Following a recent order I placed with Holland and Barratt online, I'm wondering the same about them! Similarly their website was glitchy as hell and the app wasn't much better.

I placed the order on 13th, and it's still only showing as processing... (not dispatched yet so not impacted by the post issues)

This isn't just a seasonal issue as I've had similar experiences in the past but thought I'd give them another go...

It's frustrating because I toyed with ordering the things I needed from Amazon but figured I wanted to "spread the wealth" a little and use another company, expected delivery to be a little slower but this is ridiculous.

Anybody else had the same(

I order from h&b all the time, never had glitch issues, what kind of problems are you having on their site?
Have you contacted them as its been so long?

I’ve not had a problem with H&B either. Boots, on the other hand……..
I’ve stopped them sending me emails. Earlier this year they sent email after email about booking a flu job, but it was impossible online. DH couldn’t make an appointment for a hearing test, despite all their adverts.

I've ordered from H&B absolutely fine no problems Boots are a bloody nightmare . I was instore last week and couldn't find a thing the assistant said oh ill order for you and she was getting annoyed with the website.

I think we are too used to Amazon speedy delivery we forget not everything Is instant

I use H&B quite a lot, not had any issues. I ordered from them a couple of weeks ago and it arrived quickly. I often have issues using the Boots website though, it sends me round in a loop when I try to check out and pages don’t load properly.

Used h and b recently. No problems, and they deliver to mainland Europe without any issues.

I think they're okay,

Last time I ordered from Boots on the other hand, a bottle of shampoo had emptied all over my package and half of it was there. I had to chase for a refund

Ordered on Thursday ready for collection today. I've never had an issue.

If you are having similar problems with different shops, it's more likely the glitch is to do with your device, not with the websites?

They've moved into larger premises in our area, they must be doing OK.