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British Gas broken boiler - told we could get heaters in the meantime up to £60

1 reply

dancerdog · 14/12/2022 18:14

Can anyone help here please? During a chat with British Gas re having to wait 8 days with no heating or hot water after our 5 week old new boiler broke down, I was advised that I could buy heaters up to cost of £60 and send receipt to BG for re-imbursement. However, the link to this was given in the chat, but for some reason, I did not get a copy of the chat at the end, so don't know any details.

Does anyone have the relevant link please? Thanks!

OP posts:
DinoMartino · 18/12/2022 14:49

You can spend £60 on heaters and then claim back by emailing the receipts to [email protected] along with your name address and account number.

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