During the snow the other day I was due to fly home from somewhere in the EU to the UK. The flight was overbooked because they didn't have enough staff for a full flight. The airport manager asked for volunteers to come off the flight and get one the next day. We were told we would be paid €250 for this.
I agreed as I had no rush to be back. I was told to fill in the form online with the airline. Now the airline is refusing to pay me the money they promised and said the disruption was out of their control.
What should I do?