Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Third party insurer refusing to pay agreed settlement

1 reply

Labradinger · 12/12/2022 10:28

Currently waiting for a call back from my solicitors to discuss what to do next, but I'm just curious if anyone else has experienced anything like this. Google has only really given examples of companies refusing to settle

Agreed a settlement offer from the 3rd party insurance at the start of September after a car crash earlier this year. Was told they would pay within 5 weeks of settlement being agreed. But now 14 weeks later they've still not paid, and they are ignoring all contact from my solicitors. They have been copying me in on emails to them every few days requesting funds, but they are not responding to them at all, and they're also not answering any phone calls. They are a big well known company and are definitely still in business. Like many others I'm sure, I could really do with the money and it's getting really frustrating that it's not getting anywhere

OP posts:
LlynTegid · 12/12/2022 10:32

Is there an insurance ombudsman?

New posts on this thread. Refresh page