Argos customer service. Would I be able to exchange?

[Spoodee]

I bought a gaming headset in black Friday deal. All different coloured ones were half price. I chose green randomly.

Turns out the green is to match XBox, says it on the box its to match (it does still work with PS4 but it's got XBox all over the packaging.

The blue ones are to match PS4, which DS has.

So I paid 14.99

Would I be able to exchange them for the blue ones now as a straight swap or would I have to pay them the extra 14.99 as they have all gone back up to 29.99?

🙁

.

Just ask them. The worst they will say is no.

I can't get through to customer services 😒

It's a bus journey to swap them too. Pain in the bum

I think you will get refunded the original discounted price that you paid, and then need to pay the £15 extra to purchase the one that you want

Headphones might not be included in their change of mind policy if the box has been opened.

sadly if they’ve gone up I think you probably have to pay the extra

Contact them on live chat and ask

You would have to pay the difference as the blue and green ones will have different barcodes. For stock control they would need to scan them in and out on the till.