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Just had a Hello Fresh box delivered for previous occupants - what do we do?

16 replies

TheOtherBoleynGirls · 25/10/2022 11:26

They moved out a year ago, and we have no contact details, though a neighbour might. And they didn’t move locally either.

Do we keep it and eat it? Or contact Hello Fresh?

OP posts:
RainbowSlide · 25/10/2022 11:28

Contact hello fresh, there's been a mistake and they'll have to fix it with the account holder. I imagine they'll tell you that you can keep it as wouldn't be cost effective to come and collect. I've had extras accidentally included in our boxes before and they've just said to keep it.

underneaththeash · 25/10/2022 11:30

Same for us, we were just told to eat it!

(DS actually quite liked making it too and it worked in our favour as he sometimes gets one now!)

NoSki · 25/10/2022 11:31

Contact hello fresh and they’ll probably tell you to keep it as previous tenants have made an error not updating address

FuckabethFuckor · 25/10/2022 11:32

Yes, contact HF, it's the right thing to do.

They'll almost certainly tell you to eat it, but not before they've extracted an email address from you so they can spam you with offers.

<bitter experience face>

IncompleteSenten · 25/10/2022 11:33

Yes, contact them.

Keyansier · 25/10/2022 11:53

I wouldn't even bother contacting them, I'd just eat it.

hugefanofcheese · 25/10/2022 11:55

Let hello fresh know so you don't keep receiving them but I doubt they'll come and collect it.

TheOtherBoleynGirls · 25/10/2022 12:02

Ta - contacted and they said to keep it, and luckily it contains meals we'd actually eat, win 😃

OP posts:
TheOtherBoleynGirls · 25/10/2022 12:03

But at least the people who ordered it won't lose money

OP posts:
vodkaredbullgirl · 25/10/2022 12:04

What's in the box lol

TheOtherBoleynGirls · 25/10/2022 12:05

It's all for two and we are a family of four, but it was sausage & mash, cottage pie, and a creamy veg pasta dish, so we'll get through it!

OP posts:
IncompleteSenten · 25/10/2022 13:17

I just tried to take a look at hello fresh.
I couldn't get to see the menus unless I registered, selected a package, get my payment info and placed an order. Then I could see the menus and choose what I liked. Is there a way to look at what they offer without having to give them your card details?

femfemlicious · 25/10/2022 13:19

IncompleteSenten · 25/10/2022 13:17

I just tried to take a look at hello fresh.
I couldn't get to see the menus unless I registered, selected a package, get my payment info and placed an order. Then I could see the menus and choose what I liked. Is there a way to look at what they offer without having to give them your card details?

Yes google hello fresh menu

hugefanofcheese · 25/10/2022 13:34

TheOtherBoleynGirls · 25/10/2022 12:02

Ta - contacted and they said to keep it, and luckily it contains meals we'd actually eat, win 😃

Waheyyy!! Cheers previous owners. Sounds like a nice selection too

IncompleteSenten · 25/10/2022 13:48

femfemlicious · 25/10/2022 13:19

Yes google hello fresh menu

🤦 I'm an idiot.

Thank you.

femfemlicious · 25/10/2022 23:04

IncompleteSenten · 25/10/2022 13:48

🤦 I'm an idiot.

Thank you.

No worries 👍🏾

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