Isn’t she on the north east coast though?
Also it depends on the insulation and construction of the house. We are renting at the moment and I don’t know what the issue is with the house, it’s a relatively new build but it is FREEZING, even my dad who is half man half fish and hasn’t had his own heating on since March in wet cold NI, complains about the chill off our house. Thank god we’re moving soon, just praying for a mild winter.
As in the thermostat is at 12 and it’s come on a couple of times already. I visited london recently and it’s like being on a different continent, so much warmer!