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Shopping on Australian website

20 replies

Lemonsonparade · 05/10/2022 11:38

I'm desperately trying to replace a jumper from Zara that my relative with special needs has lost (causing them distress).

It's only available on the Australian website. Does anyone know of any way that I could order it from there please?

Very grateful for any advice. Can't think of a way myself. Thank you.

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BIWI · 05/10/2022 11:44

Why not try Zara head office? They might be able to help you. Try Twitter as well as email.

Alternatively - do you know anyone who lives in Oz? Get it delivered to them and they can post it to you (although beware that the postage will be horrendous)

HappyHamsters · 05/10/2022 11:47

Do they have international deliveries, what jumper is it.

LearnerCook · 05/10/2022 11:49

Any MNers in Australia who'd be prepared to help?

Lemonsonparade · 05/10/2022 11:51

The item code is 4087/360/826 and the size is large.

(Ignore top right photo)

Shopping on Australian website
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Lemonsonparade · 05/10/2022 11:52

Thanks everyone. Unfortunately no friends in Australia. Have tried Twitter now and will try to contact head office.

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HappyHamsters · 05/10/2022 11:54

Look at the BRaustralia site, type in zara, its a shipping and delivery service.

HappyHamsters · 05/10/2022 12:09

www.zara.com/au/en/contact?topic=generalQuestions

I would contact the australian site customer services, its also available from New Zealand. They may offer a delivery service or pack it up for you and arrange UK post.

Lemonsonparade · 05/10/2022 12:28

HappyHamsters · 05/10/2022 11:54

Look at the BRaustralia site, type in zara, its a shipping and delivery service.

Thank you. Has anyone used this service?

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Lemonsonparade · 05/10/2022 13:17

Not getting anywhere with this unfortunately.

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HappyHamsters · 05/10/2022 13:31

Its night time in Australia and NZ now, can you call their customer care department later and see if they can help or email them. Does it have to be that exact one, would a very similar UK one be ok.

FreakyPurple · 05/10/2022 13:40

I'm in Australia and happy to help if I can. If postage is horrendous, I'm seeing my BF in two weeks and he lives in Europe, So I could give it to him to post to the uk.

Lemonsonparade · 05/10/2022 13:41

I'll do that, thanks.

Unfortunately it needs to be exactly the same.

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Lemonsonparade · 05/10/2022 13:42

FreakyPurple · 05/10/2022 13:40

I'm in Australia and happy to help if I can. If postage is horrendous, I'm seeing my BF in two weeks and he lives in Europe, So I could give it to him to post to the uk.

Seems like a big ask! Would you really be happy to do this?!

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FreakyPurple · 05/10/2022 13:49

Yes I'm happy to help - let me know if you don't have success with direct international delivery from Zara and we can go from there.

FreakyPurple · 05/10/2022 13:51

Oh and while I'm seeing him in two weeks , we'll be on vacation for two weeks before he's back in Europe. So it would be at least a month wait before he can post

Lemonsonparade · 05/10/2022 13:56

Thank you, I really appreciate that but it will mean lugging it around with you and adding to your luggage weight. Thank you for offering though.

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Lemonsonparade · 05/10/2022 16:58

Zara are completely unwilling to help with this, despite being an international company.

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Lemonsonparade · 05/10/2022 17:53

FreakyPurple · 05/10/2022 13:49

Yes I'm happy to help - let me know if you don't have success with direct international delivery from Zara and we can go from there.

Hi, I've looked into postage from Australia and it's okay so if you're happy to send it to me from there, I'd be really grateful for your help.

It'll mean you won't have to take the package on holiday with you!

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FreakyPurple · 05/10/2022 23:04

Sure, can you send me the link to the exact item so I make sure I get the right thing?

Lemonsonparade · 10/10/2022 17:13

FreakyPurple · 05/10/2022 23:04

Sure, can you send me the link to the exact item so I make sure I get the right thing?

Hi Freakypurple, have sent you a message 💐

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