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Bulb or Octopus - has anyone managed to get a smart meter?

6 replies

sponsabillaries · 03/10/2022 08:50

I know some people don't like smart meters but we need one in order to access an off-peak tariff to charge our electric cars. We are with Bulb. I had a meter installation booked a year ago which was cancelled because the fitter had Covid, and I have been on the waiting list for the next available appointment for literally a year since.

Bulb tell me the meters are fitted by a third party and they can't do anything. I am curious if anyone has had a smart meter actually fitted by Bulb in the last twelve months. We would quite like to move to Octopus but they want us to have a smart meter already in place and I don't know if their fitting programme is any better, so if any Octopus customers can comment I'd be grateful.

OP posts:
Afterfire · 03/10/2022 08:57

I’m with octopus and had smart meters fitted about 2 months ago. No issues at all. And we have a difficult / old house.

paulmccartneysbagel · 03/10/2022 09:36

I'm with Bulb and I have an appointment next week, booked it through their website back in August.

sponsabillaries · 03/10/2022 09:46

Interesting. Maybe it's our region. We are West Mids.

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BarbaraofSeville · 03/10/2022 09:51

We had one fitted by Octopus a couple of months ago too. No issues at all. We needed a new meter anyway because our electricity meter was very old and I just went online and got an appointment within a couple of weeks.

FixTheBone · 03/10/2022 09:54

With bulb, had a SMET1 meter fitted 4 years ago. Which has never connected to the smart meter network. Have been trying for over 2 years to get a SMET2 meter for off peak dates to charge the car. The most obstructive company you could imagine.

sponsabillaries · 03/10/2022 13:36

Having now spoken to someone at Bulb it turns out that the delay is because we have a semi-concealed gas meter, which has never been explained to us before. We may just switch meters for electricity.

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