Last 2 collect orders from Waitrose, their ready to cook range of chicken in metal trays have been disgusting. They come in a separate safety bag thing so you don’t notice until you get home. The first time one packet was open all the way along one side and had leaked everywhere. Before this we’ve had issues where the outside is dirty from leaked juices and packets were opened and we thought maybe it was just us packing badly.
But this week for the second time in a row, the packets have the contents of the raw chicken juices on the outside of the packet. Clearly. One had a small hole in the sealing again. I guess something is going wrong in the factory and not being sealed, but these are leaving the factory with raw chicken on the outside, then being out on the shelves by workers, then picked again with people touching raw chicken and the the rest of the shopping. How are people not noticing this??
Waitrose gave me a cut and paste answer and have yet to refund me despite sending lots of photos and questioning this is surely a health and safety risk to staff and customers? And it’s every order now? I’ve been in contact about the last two orders and still waiting now.