Hi, please can somebody help with this query above?
it’s in relation to incoming calls from outside companies, rather than from dh whose number shows up and you can either answer with the green phone icon, or cancel the call with the red.
When I am due a call that we are expecting from a company 0800 numbers etc, the phone just shows the keyboard and the red cancel button underneath for a few seconds, then shows on the ring icon that somebody has rang.
What have I done for this to happen and how do I sort the phone out so it gives the green/red call options like other calls I receive?