Onbuy

[roundtable]

I've seen some items I want to buy quite cheap on this site but I'd never heard of it before. So I paused before I bought them and started looking at reviews but they are so mixed. I can't work out if it's a legitimate site or not.

Some people saying they got what they ordered no problems and others saying they didn't.

Has anyone used this site? Could you tell me your experience?

Thank you

We have bought 3 things from the site with no problems. Delivery was always earlier than specified when the order was placed. Hope that helps!

Thank you!

Depends on the specific seller I think, I never received some items and had an absolute nightmare trying to get a refund

Thank you - this is what is confusing!

Is there a way of checking the seller like on eBay? Or is it luck?

I've used it to buy something once and it never turned up and I ended up having to go through PayPal to get my money back. However my husbands work sells through onbuy and I know they are legitimate so I really think it comes down to the seller. If it's something that's a lot cheaper than on eBay etc then I would think it's a dodgy seller.

I've just googled the seller now. It's Futura Direct and it looks like it's an actual shop in the UK. They have their own website too. I'm thinking probably fine to buy from?

I bought from onbuy had no problem with purchase and found it to be of better quality than well known shop that let me down