I was moved to Shell Energy last October when my energy supplier went bust.
For the last couple of months, I have been receiving calls (I think from a third party) asking me to make an appointment for a smart meter to be fitted. I don't particularly want one, so I asked them to remove my number for their database and to not call me again.
Today I have received an email from Shell telling me that my electric meter is old and now has to be replaced. It will be replaced with a smart meter! and also suggesting that I replace my gas meter at the same time.
I have never had any problems with my electric meter and it feels like a ruse just to get me to have the smart meter. I deleted the email.
Has anyone else had a similar experience please?