Can you fix my fridge freezer?

[WavePlant]

Since new it’s always had condensation in big droplets on the back wall and it pools at the bottom or freezes into a sheet of ice and locks the drawer in. It’s set to 4’ and I think it’s always been blocked since new, but due to covid etc it’s out of warranty. Wondering if there’s anything I can do to fix it, pay for an engineer or just get a new one. We had to get another under counter fridge as this makes stuff like salad go off in a day. Tried unblocking the hole at the back once with hot water, doesn’t see, to do anything

Don't use water - that will only make the problem worse, as it still won't drain and you'll end up with even more ice. Get something thin and flexible (straw/pipe cleaner) and poke into the hole. You should be able to go in a few cm.
My guess is that there's debris in there.

Thanks, google had told me previously it was blocked with ice, will try the pipe cleaner……

Post the make and model and see if anyone has got a similar problem and solution.

I used a calpol syringe to unblock after letting it defrost. I left it a day or so before turning it back on and haven't had any issues since.

I've got the same problem but just end up with a pool of water at bottom of fridge every couple of days.

Wow might have just fixed mine. Tried the straw & it only went down a bit so cut straw in half (thought maybe drain went narrower further down) & straw went in further & brought a load of gunk out trapped in curve of straw.

The fan may be stuck, we have taken the inside panel off and defrosted with a hairdryer before. The engineer that repaired it showed us how to do it.

Did you sort it, @WavePlant?

Is it a hoover by any chance? I forever used to have this problem with my old under counter hoover fridge.

I never resolved it. I bought a new fridge freezer when we moved house.