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house of Fraser

2 replies

toadhall2 · 29/08/2022 16:50

I placed an order today on line, then an hour later changed my mind as I did not need the item. I went on line for help to cancel the order and realised that you cannot amend or cancel an order.
What happened to the right to cancel.
I have to wait on the item being delivered and send them back. What a waist of money and time. A well as adding to global warming.

OP posts:
FirstTimeMum072022 · 29/08/2022 17:04

Your right to cancel is the return.
Your order has to be sent to the warehouse at some point.

Metabigot · 29/08/2022 17:05

You can cancel when you return but its not free

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