Contacting eon next

[Hazygreenday]

Anyone know how to contact them via the app or on the phone? Every number I have refers me to another number! There doesn’t seem to be an option to talk to someone online.
Electricity went off the instant I switched to a fixed tariff. I don’t want to call out an electrician if it’s their fault. Thanks

Have you tried 0808 501 5088?

This is what my app says, I'm guessing yours says the same.

Twitter is the only way I was actually able to get them to talk to me. They then fixed the issue quite quickly.

You can WhatsApp them on 0808 501 5200
worked for me

Thanks, the phone number option refers you to an emergencies only option. I spoke to someone who gave me two numbers that referred me back to the first number. All sorted now though. I switched from variable to fixed rate and all the power went off. Only teens in the house at the time though.

I'm with E.on too so watching this..👀 they are only offering me a variable DD at the moment so really want to speak to them .....

I emailed them today, they haven't responded yet but supposedly they will within 24 hours.

0808 501 5200

I called this number today and got through to a human after 25 mins on hold.

when you dial, press option 2.

I message them on Facebook messenger and they respond quickly