This is just a rant. I'm so sick of people!
I work in tourism (holiday rentals) and I'm sick of (unfortunately, mainly Brits) threatening legal action for absolutely EVERYTHING!
They book a property without aircon, it doesn't say anywhere on the listing that there's aircon nor have they mentioned any desire for aircon. They arrive, notice there's no air con and go fucking ape shit, threatening us in emails and text messages and phone calls, demanding all of their money back immediately or they're going to drag us through the courts. Same situation for anything else you can imagine - a washing machine breaks during their holiday (it happens, they don't break down on a schedule!), so they deem the property to be unfit for rental and not in line with the advertisement. We try and arrange for it to be fixed or for a new one to be fitted as soon as possible, but if we can't have it all done and dusted within half a day of their complaint, in come the threats and demands for full repayment.
I love my job, I love it so much, but fucking hell this type of shit gets to me.
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I wish these people would just never go on holiday!!
Brightlightmoon · 03/08/2022 10:45
MumMumMumMumMum1 · 03/08/2022 10:59
They’ve paid ££ and want full value for money……and all the extras thrown in for free!
have you read this thread? 😂
www.mumsnet.com/talk/am_i_being_unreasonable/4597727-cf-tourists-is-it-worse?page=8&reply=118916696
ABugsLyfe · 03/08/2022 10:55
Some people are just miserable I think. Why on earth would you be complaining about amenities that wasn't mentioned on the listing!! Personally when I go on holiday I let so much slide and just try to enjoy myself.
FictionalCharacter · 03/08/2022 11:14
Some of these are just CFs who don’t understand how compensation works and think they can get money out of you if they complain. I can’t stand the holiday moaners, it must be very frustrating to have to deal with them in your job!
Thereisnolight · 03/08/2022 11:23
I would think that a property in a hot country should have air-con as standard.
It would be like someone booking to stay in Scotland in winter and finding when they arrived that the property had no central heating. Not helpful if the travel agent says, “But you didn’t ask for central heating”.
Iamthewombat · 03/08/2022 11:25
It's just the mad complaining and rudeness that get to me. A small (very small, few inches long and 2 inches thick!) tree branch falls off a tree in the middle of the night because of high wind and the next day it's "our child could've died had they have been standing outside under the tree, unattended at 3 o'clock in the morning - we want all our money back plus compensation for the stress it's caused us!!!"
Tell me that this is a joke. Please.
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rookiemere · 03/08/2022 11:58
@Brightlightmoon they tried to claim the green pool was our own fault for getting it heated ( which they were happy to do and charge for) then they claimed it was down to a windy storm.
The DCs continued to use it but not the adults and was very annoying as the premium for a properly with a pool was at least £500.
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